1. What is included in the Travel Package?
We have agreements with major airlines and hotel groups, therefore our basic Travel Package includes specially discounted lodging and airfare; if you are looking for more specific activities we will be happy to help you, we have agreements available with local tour operators and driver services.
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2. Can I opt out of the Travel Package?
Sure, you are free to make your personal travel arrangements. However we do suggest that you stay at a hotel near the hospital for your own convenience and safety. MVT can provide you with a list of hotels nearby if you would like.
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3. What Travel Costs are not covered by the fee?
Tours, additional transportation, food & beverages, tips, local and long distance phone calls.
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4. What will I need to take with me?
It is necessary to bring to the Hospital your complete medical records along with a list of the medications you are currently taking and any recent test results that might be relevant for the physician. Also it is important to bring all your documents needed for traveling and the ones required by immigration authorities such as a passport or a visa (if needed). US citizens do not need a visa to enter Mexico.
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5. What happens when I arrive at the airport of destination?
Either the nurse coordinator or someone from the MVT staff will be waiting for you at the airport with a sign containing your name. He or she will take you to the hotel or hospital, depending on your itinerary. All our employees have official identification; please ask to see it if they have not already showed it to you. Do not leave the airport with anyone else. In case you can’t find your local driver, don’t worry, simply call this toll free number using your US cell phone 1(866)540 3382 and our MVT staff will tell you where your driver is located. In an emergency ask the airline/airport information counter to assist you in making the following local calls for Monterrey call (818) 8368 7777 ext 1631 in Hermosillo call (662) 259 0962 and if in San Jose Costa Rica call (506) 2208 1500. These agents are bilingual and are very helpful.
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6. Is someone required to accompany me?
You are not required to have an accompanying person, unless the physician determines it is necessary based on your condition. Many international patients find it easier to have a companion to assist them after discharge from the hospital especially during the return trip, so we do encourage you to bring a companion.
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7. How do I get a passport?
After January 2007 all American citizens traveling by air to the United States will have to present a US passport.
A passport is an easily recognized travel document authorizing travel and identifying you. You need a passport to enter a foreign country and return to the US. To get a US passport through the government, not commercial passport application agencies contact: http://travel.state.gov/passport/get/first/first_830.html
For those who already have a passport, make a photo copy of the passport, and keep it and the original passport in a safe place. Do not give your passport to anyone outside the hospital.
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8. What kind of documents are required for travel?
You will need a current passport issued by your home country. Please check with our coordinators if you are planning to travel to our Brazilian VITA hospitals. The government of Brazil requires US Citizens to have a Tourist VISA to enter the country along with your US passport.
Medical Value Travel TM will assist with all the contact information for acquiring these permits.
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9. How far away are CIMA Hospitals from the major international airports?
Mexico and Costa Rica are popular destinations for many US tourists. One reason is their proximity to the US. Because our CIMA hospitals are strategically located in major commercial cities in Mexico and Central America, there are many nonstop flights available from many major US International Airports. This is why we say that we are “your safest medical care, close to home” ®.
| | CIMA MONTERREY
| CIMA SAN JOSE | CIMA HERMOSILLO
|
AIRPORT
| MTY | SJO
| HMO |
| ATL – Atlanta Hartsfield International | 3 hrs | 4 hrs | - |
ORD – Chicago O’Hare International
| 4 hrs | - | - |
DFW – Dallas/Fort Worth International
| 2 hrs | 4 hrs
| - |
IAH – Houston’s George Bush Intercontinental
| 1 hr
| 4 hrs | - |
| LAS – Las Vegas McCarran International | 3 hrs
| - | 2 hrs |
| LAX – Los Angeles International | - | 6 hrs
| 2 hrs |
MIA – Miami International
| - | 3 hrs
| -
|
(JFK / LGA / EWR) New York
| 4 hrs
| 5 hrs | - |
| PHX – Phoenix Sky Harbor International | - | 5 hrs
| 1 hr |
• Times are an approximate flight time under regular conditions taken from the airline websites, rounded to the nearest hour. The list is not limited to the direct flights available but an overview of several of the closest.
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